FedEx Scam Email - Your Scheduled FedEx Delivery Has Changed
Scammers NEVER stop trying to scam you. This email, claiming to be from FedEx saying "Your Scheduled FedEx Delivery Has Changed",
"Your Scheduled FedEx Delivery Was Changed"
or "We missed the mark. We would like to make it right." is
an obvious fraud.
For one thing, all the links go to http://torrentdin.com or http://dovamp.com or some other
nonsense. Does that sound link FedEx to you?
FedEx is the lastest subject of the
scammers. 
In this new scam you get an
email with your name
from Fedex (or another delivery service) and a tracking number. There is a link to click on (DON'T) to "set your delivery preferences. Do not click on the link.
Whenevert you have any questions about a tracking number, go to the main website of the shipping company and search the tracking number yourself!
NEVER click on the links in the email, nor respond to it. Just delete it. If you hover over the link
the email you receive, you will see it goes to some website you have never heard of, like:
http://torrentdin.com
FedEx sent out a warning via Twitter about the scam. At right (or below) is an example screenshot of the FedEx's warning about the scam..
Also see
And here is one version of the scam:
-------- Forwarded Message --------------- Forwarded Message --------
I meant to reply sooner, but the week got oddly busy in that quiet way where nothing dramatic
happens and yet the day disappears before I notice it.
I did end up trying that route through the
park, and it was better than I expected because it had just enough shade and almost nobody else was
there.
The funniest part was realizing I had been avoiding it for no clear reason other than
habit. I think that happens with a lot of things, especially small routines.
I also finally
sorted through the stack on my desk and found the note I thought I had lost, which made me feel more
organized than I really am.
If next week stays calm, I want to keep that momentum going and
finish the few lingering tasks I keep moving from one day to the next without much progress.
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FedEx
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Service Resolution Notice
We missed the mark. We would like to make it right.
A recent shipment was lost in transit. That did not meet the level of
service FedEx is known for, and we are sorry for the frustration it caused.
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Select a complimentary premium gift
As a gesture of goodwill, eligible recipients may choose one of the
following at no cost:
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AirPods
Wireless audio for everyday use
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Apple Watch
Connected convenience on the go
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Beats by Dre
Premium listening with bold sound
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Simple next step
Confirm your selection through a secure verification page. The
process takes only a moment and helps us ensure the gift is sent
correctly.
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Delivered directly
Once the request is completed, your selected gift will be shipped to
the address currently on file.
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Please submit your choice within
14 days to keep this
resolution available.
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FedEx appreciates the opportunity to resolve this issue with care and
clarity. This message is intended for eligible recipients affected by a lost
shipment service failure.
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FedEx | Reliable service, even when resolution matters most
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Another version:
-------- Forwarded Message --------
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FedEx
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Service resolution
We did not deliver the experience expected from FedEx.
As an apology for a lost package, an eligible recipient may select one
premium gift at no cost: AirPods, Apple Watch, or Beats by Dre headphones.
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Your complimentary choices
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AirPods
Compact, wireless, and ready for everyday use.
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Apple Watch
A versatile premium device designed for daily convenience.
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Beats by Dre
Bold audio performance with a polished finish.
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Simple selection process
Review the gift options, complete secure verification, and confirm
the shipment destination in one short flow.
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Shipped to your address on file
Once confirmed, the selected gift will be sent directly to the
address currently associated with the shipment record.
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Please respond within 14 days
This goodwill offer is available for a limited claim window. Completing the
confirmation in time ensures your preferred gift can be reserved and sent
without delay.
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View Your Delivery Options |
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We apologize for the interruption and appreciate the chance to make this right with
a more useful resolution.
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I was thinking about what you asked, and I do think the routine matters more than motivation most days.
When I wait to feel perfectly ready, I end up circling the thing instead of doing it, which wastes
even more energy.
Lately I have been keeping the first step almost laughably small, just enough to
remove the excuse that it is too much.
Once I begin, the rest seems less dramatic and I usually keep
going longer than I expected.
I also stopped assuming an off day means everything is slipping.
Sometimes it just means I slept badly or tried to do too much without pausing.
It helps to reset
quietly and come back rather than turning one messy afternoon into a grand statement about the entire
week.
I know that sounds basic, but it has been surprisingly useful.
If nothing else, it gives
me a steadier way to continue without arguing with myself about it for hours.
What to do:
- Send us a copy by copyting and pasting it into the
reporting form here:
- Report it to FedEx by forwarding it to abuse@fedex.com.
- You can also report it to the Internet
Crime Complaint Center
- and to
your state Attorney General's office.
FedEx's Warning and help
FedEx, on their website here, http://www.fedex.com/ng/about/fraudulent_use.html, says:
- Watch for text messages or emails saying there's a problem with your FedEx shipment.
- Use secure payment methods to pay for your shipments. Don't wire money or send money orders or cash.
Using secure payment methods also makes it easier to dispute a fraudulent charge.
- Keep your FedEx account and credit card numbers safe, and don't share them.
- Avoid using public computers to send sensitive information or log in to your accounts.
- Update your computer, browser, and software as needed.
Unauthorized use of FedEx� Business Names, Service Marks and Logos
FedEx has been alerted to the unauthorized use of its business names, service marks and logos by persons or companies fraudulently
representing themselves as FedEx or as representatives of FedEx.
Millions of fraudulent e-mails and sms messages are deployed daily. They claim to come from a wide variety of sources, and some claim to be from
FedEx or representing FedEx. Fraudulent e-mail and sms messages, often referred to as "phishing" or brand "spoofing," are becoming increasingly
common. These types of messages often use corporate logos, colors and legal disclaimers to make it appear as though they are real. They are sent
in an attempt to trick people into sending money and providing personal information such as usernames, passwords and/or credit card details, and
for the purpose of committing theft, identity theft and/or other crimes.
Recognizing Phishing Scam E-mails and sms messages
Recognizing phishing scam e-mails and sms messages is key to protecting yourself against such theft and other crimes. Indicators that
an e-mail or sms message might be fraudulent include:
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Unexpected requests for money in return for delivery of a package or other item, personal and/or financial information, such as your Social
Security number, bank account number, or other identification.
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Links to misspelled or slightly altered Web-site addresses. For example, variations on the correct Web-site address fedex.com, such as
fedx.com or fed-ex.com.
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Alarming messages and requests for immediate action, such as "Your account will be suspended within 24 hours if you don't respond" or claims
that you've won the lottery or a prize.
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Spelling and grammatical errors and excessive use of exclamation points (!).
FedEx does not request, via unsolicited mail, e-mail or sms messages, payment or personal information in return for goods in transit or in FedEx
custody. If you have received a fraudulent e-mail or sms message that claims to be from FedEx, you can report it by forwarding it to abuse@fedex.com.
If you have any questions or concerns about services provided by FedEx, please review our services at FedEx
Services or contact FedEx
Customer Service.
