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Email Scam: Did you receive an Email with a subject like Subject: Duration (3m 11s)

Email and Online Scams -

Have You Received a Scam Email?
RingCentral, with a subject like Subject: Duration (3m 11s)

Did you receive an email from RingCentral, with a subject like Subject: Duration (3m 11s)? Did they then instruct you to open the attached file or something similar?

Well, don't fall for it.  It is a scam, and if you call them back or follow their instructions you will lose money and possibly your identity! If you look at the name of the attached file, at first glance it looks like a WAv (sound) file. But then you see that they have disguised the html extension by changing the capitalization.  In other words, it is NOT a WAV file, it takes you to a web page where they will try to get you to enter your user nbame and password and get other identity information from you and possible download malware to your computer.

The people behind this are the worst kind of human scum; willing to do anything to scare, threaten, lie, cheat and steal money from anyone, including the elderly and poor. They usually operate out of Nigeria, China, Russia and even some developed western countries. Attachments typically include malware to infect your computer, tablet or phone and allow the scammer to capture your passwords.


  1. Report received, May 18, 2013:

    From: RingCentral
    Date: May 28, 2020 at 5:53:02 PM EDT
    To:
    Subject: Duration (3m 11s)

    Powered By RingCentral

Information About RingCentral, with a subject like Subject: Duration (3m 11s)

This page on RingCentral provides many other examples of scams that target RingCentral users. There are several other websites that focus on reports of scam Emails.

Ring says:

If you receive such emails, do not click on any links or download any possible attachments.  Please immediately delete the email.
Keep in mind that a text message notification from RingCentral will never contain any attachments.  
Voice mail attachments from RingCentral will only be .mp3 files
 and fax attachments will only be PDF files. We also don't send multiple attachments in a single notification email.

What should you do?

Ring advises:

If you are still unsure if an email is malicious you can open a case. Please include a copy of the email and if possible include a copy of the email header. If you are not familial with how to view the email header visit this page, as the process varies a little bit depending on your email client. http://whatismyipaddress.com/find-headers
If you are not a RingCentral customer, but wish to report a suspicious email, you can either forward the original email as an attachment to community.support@ringcentral.com or copy & paste the email header and send us the email header. 

The links below go to pages on these other websites were you can read reports about the scams associated with this phone number (RingCentral, with a subject like Subject: Duration (3m 11s)):

 

It is a scam

Don't fall for it.  It is a scam.

What to do

Just ignore it and delete the email. Do not click on anything in the email.

Apple offers the following advice:

If you get a suspicious Email:
Scammers spoof phone numbers and use flattery and threats to pressure you into giving them information, money, and even iTunes gift cards. Always verify the caller's identity before you provide any personal information. If you get an unsolicited call from someone claiming to be from Apple, hang up and contact us directly.

Microsoft says:

Tech support scams are an industry-wide issue where scammers use scare tactics to trick you into paying for unnecessary technical support services that supposedly fix contrived device, platform, or software problems.
Scammers may call you directly on your phone and pretend to be representatives of a software company. They might even spoof the caller ID so that it displays a legitimate support phone number from a trusted company. They can then ask you to install applications that give them remote access to your device. Using remote access, these experienced scammers can misrepresent normal system output as signs of problems.

Cybercriminals don't just send fraudulent email messages and set up fake websites. They might also call you on the telephone and claim to be from Microsoft. They might offer to help solve your computer problems or sell you a software license. Once they have access to your computer, they can do the following:

Trick you into installing malicious software that could capture sensitive data, such as online banking user names and passwords. They might also then charge you to remove this software.

More information

There are several websites that focus on reports of scam Emails.

The links below go to pages on these other websites were you can read reports about the scams associated with this phone number (855-687-1444, claiming This is Microsoft. This call is to inform you that your Microsoft license key has expired):

Related Scams

There are a number of common telephone scams, such as:

and some new and as yet, uncommon scams.

Information About Specific Phone numbers

There are several websites that focus on reports of scam Emails. See these:

What to do about it

See these pages for guidance as applicable to your specific situation:

 

For a comprehensive list of national and international agencies to report scams, see this page.