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Chase Online Email Scam: Did you receive an Email claiming Your account may be suspended until you update your information

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Chase Online Email Scam: Did you receive an Email claiming Your account may be suspended until you update your information

Phishing - The Chase Online Email Scam

This is not scam created BY Chase; they are a victim as well. If you receive an email similar to the one below, DO NOT click on the link, and do not enter any information on the forms there.

The website that the link leads to is a spoof; a fake website, not created by Chase.  When you enter the information they ask for, you will simply be handing the thieves the keys to your bank accounts.  That is how spoofing and phishing works.

Remember, no reputable business would send you an email requesting your personal account information. Any such email you receive asking for this information should be considered phony and brought to the attention of the business being 'phished'.

Anytime you need to go to a website for your bank, credit card companies or other personal, financial or confidential information; do not follow a link in an email; just type their address in your browser directly (such as www.Chase.com )

Below are actual phishing emails that started circulating in late 2005. We have removed the links to the phisher's website.

What to do:

Please forward the email you received to abuse@chase.com so Chase can investigate it for you. You'll receive an automated response to let Chase know we received the email, and they willl follow up with you if necessary in 2 business days.

If you're worried you might have unintentionally compromised your Chase account, Please contact Chase immediately. The sooner they know what has happened, the sooner they can begin to help you.

If you have compromised any of these types of information below, please notify Chase at one of the numbers on this page.

  • Your credit or debit card number
  • Personal identifiable information, such as your Social Security or Tax ID Number
  • Chase.com login information, including your User ID and Password
  • For more information, please read Chase's Identity Theft Kit (PDF).

Examples of the fake emails:

From: "Chase Online"
To: "Recipients"
Cc:
Sent: Fri, 01 Apr 2016 16:22:42 +0200
Subject: Your New Message from Chase Online(SM)�

http://demo.chase.com/presents/banking/demochase/images/chaseNew.gif

Dear Esteemed Customer,

 

We are unable to activate your account because we have just upgraded our online security parameters to make your Bank account and information more secured from online frauds, so we request that you reconfirm your online Banking details with the one we have on file before you will be able to send and receive money online.


Your account may be place on restricted status. Restricted accounts continue to receive payments, but they are limited in their ability to send or withdraw funds. To lift this restriction, you need to login into your account (with your username or SSN and your password), then you have to complete our verification process. You must reconfirm your credit card details and your billing information as well. All restricted accounts have their billing information unconfirmed, meaning that you may no longer send money from your account until you have reconfirm your billing information on file.

Download the attachment ChaseOnline_DocNo094756.htm to reactivate your Bank account now.

Thank You. 

Note: Failure to Verify/Confirm Online Banking account within 48hrs may result in further Account Suspend or eventual account closure.



Sincerely, ....................
Thank You

Chase Online

 

 

 � 2016 JPMorgan Chase & Co.

 


 


E-mail Example #2

 

Note: This is a service message with information related to your Chase account(s). It may include specific details about

transactions, products or online services. If you recently cancelled your account, please disregard this message.

Dear Chase Customer:

 

We believe that working together is the best way to safeguard against financial fraud. We have a team of dedicated fraud experts working 24/7 to prevent, detect and investigate fraud and we work closely with industry associations, government and law enforcement. We invest in emerging and new technologies and maintain rigorous security procedures to ensure that you can enjoy doing business with us in a safe and secure environment.

 

To ensure that your account is not compromised, Click on verify your information. Our Privacy Principles, within our Privacy Policy, describe how we collect and use client information, how it may be shared and with whom, our security practices and your choices.


Click here to get started

 

NOTE: Please don't reply directly to this automatically-generated e-mail message.

 

If you have questions, please call the Customer Service number on the back of your credit card.

 

Thanks again for using online payments.

 

Sincerely,

Cardmember Services


E-mail Example #3

 

From: Chase Online <smrfschase@emailonline.com>
To:
Sent: Monday, August 24, 2015 10:01 PM
Subject: New Message from Chase Online(SM)

 

Dear Chase Customer,

We recently reviewed your account, and noticed that your Chase account details needs to be updated.

Due to this, you are requested to follow the provided steps to confirm your Online Banking details for the safety of your accounts.

Secure your Chase Account details now.

Click Here For Account Review

Thank you,
Chase Online Security Team

 

For more information about phishing, see this page.
 

 

 

For a comprehensive list of national and international agencies to report scams, see this page.


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